POLICY

DISTANCE CONTRACT

The seller of the goods offered in this online store is "Down Street", SIA "Galerija Teātris" reg. no. LV45403024355, Riga, Stabu street 2, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:
The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

ORDERING, DELIVERY AND PAYMENT PROCEDURES

The buyer orders goods through this website, indicating the type and quantity of goods to be purchased. The buyer has the option to pay for the product by using the payment tools embedded in the online store or by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.
The Seller ensures the delivery of the goods within [14] days after receiving the payment for the goods, coordinating the delivery time with the Buyer.

RIGHT OF WITHDRAWAL

The Buyer has the right to reject the product within 14 calendar days from the moment of receipt of the Product by sending a letter of rejection to the Seller. The cancellation letter form is sent by the Seller to the Buyer by e-mail at the Buyer's request.
The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.

The buyer cannot exercise the right of withdrawal if:
*)the ordered goods cannot be returned due to their nature, or they are perishable or can be used up quickly;
*)the ordered goods are made directly for the Buyer according to an individual order;
*)the buyer has opened the packaging of the audio recording or video recording or computer programs.

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the product is damaged, by careless treatment of the product during use or by not following the instructions in the manual, if the product's original packaging is lost or if its packaging is significantly damaged.

DATA PROCESSING

By entering the necessary information, when placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the requirements of regulatory acts. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.

PRIVACY POLICY

This privacy policy informs about the privacy practices and personal data processing principles related to the "Down Street" website and services. To contact us regarding data processing issues, please email [email protected].

What information do we collect?

We collect personal data that you voluntarily provide to us through e-mail, web-based questionnaires and other direct communications with you.
When placing an order, you must provide your name, contact information, delivery address and other information you wish to provide.

How do we use the personal data we collect?

We may use the collected personal data to
*)provide you with the services and information you request,
*)process your orders and complete the necessary documents,
*)provide you with effective customer support,
*)help prevent threats or fraudulent activities,
*)send you informational messages if you have expressly agreed to receive them,
*)comply with the requirements of regulatory acts.

We may share your information with third parties to comply with regulatory requirements, cooperate with regulatory authorities, help prevent criminal activity, and protect our, your and others' legal rights.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Your personal data is available to a limited number of people, only authorized persons.

How long do we store personal data?

We store your personal data for as long as we need it in accordance with the purpose of its acquisition and as permitted or determined by the requirements of regulatory acts.

How do we use cookies?

Cookies are small text files that the websites you visit save on your computer. They are used to ensure the functioning of the website, as well as to provide information to the website owners.
This website can set the following cookies:
Functional cookies. These cookies are necessary for you to be able to navigate the website and use its functions. Without these cookies, we cannot provide the services you request, such as shopping cart functionality.
Google Analytics cookies. These cookies are used to obtain visit statistics of our website. We use this information to improve website performance and advertising efforts.
Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and to display advertisements that are likely to be of most interest to you.
Third-party service provider cookies. Cookies can be set by the following third-party services used on this website: Facebook "Like" button, YouTube videos. Some of these cookies may be used to track your activities on other websites and we cannot control them because these cookies are not set by our website.

How to opt out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window or InPrivate window). Any cookies created during private browsing are deleted as soon as you close all browser windows.
You can opt out of the collection and use of information necessary for the display of targeted advertising by using the free tool  Your Online Choices or YourAdChoices.